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    A passenger on a Spirit Airlines flight from Fort Lauderdale, Fla. to Atlanta gave passengers a scare when he screamed "There's a bomb on the plane!" reported NBC affiliate 11ALIVE.

    The man was escorted off the plane after it landed at Atlanta Hartsfield Jackson International Airport because he had been acting "unruly" throughout the entire flight, passengers told 11ALIVE.

    One passenger caught the entire incident on camera. The man can be seen grabbing onto a seat as officers attempt to pry him away.

    As an Atlanta Police officer tells him to get out of his seat, the man says, "There's a bomb on the plane. There's a bomb on this f-king plane! If she takes me off I will blow the f-king plane up! I will, get the f-k out!"

    Officers were eventually able to get the man off the plane. The rest of the passengers who sat calmly in their seats throughout the whole ordeal were allowed to depart about three minutes after the man and his luggage were taken off the plane, 11ALIVE reported.

    The man, who was unidentified, was taken to a nearby hospital for evaluation, according to the station.

    More on NBC6.com:

     



    Photo Credit: Courtesy Charles Davis

    A man who was acting unruly on a flight from Fort Lauderdale to Atlanta screamed A man who was acting unruly on a flight from Fort Lauderdale to Atlanta screamed "There is a bomb on the plane!" as he was being escorted off.

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    A 5-year-old Dallas boy is in the hospital after being accidentally shot by his 13-year-old sibling, according to police.

    It happened Saturday afternoon at a home in the 1800 block of Maryland Avenue.

    Dallas Police Sgt. Warren C. Mitchell said the siblings had just been dropped off at the residence when they found and began playing with a gun.

    "It appears at this time that the 13-year-old accidentally shot the 5-year-old," said Mitchell in a press release. "The homeowner was home at the time but was in another area of the residence."

    The boy was transported to Children's Medical Center Dallas. He is in serious condition.

    Police said child abuse detectives are on scene.

    There are no arrests or charges now but that could change.


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    A Chicago man was arrested Saturday after he allegedly exposed himself while driving next to a school bus on the Eisenhower Expressway.

    Eugene Himelstein, 51, of the 4700 block of North Racine Avenue in the city’s Sheridan Park neighborhood, was charged with two counts of felony public indecency for the September incidents where he exposed himself to children on a school bus, police said.

    According to the Chicago Tribune, one of the students, who are from the Garfield Park neighborhood, told the bus driver and a social worker about an incident on Sept. 6, and it was reported to police when they got to the school.

    In a second incident, Himelstein was allegedly driving down the Eisenhower Expressway near Damen Avenue next to a school bus on Sept. 10 when he exposed himself, according to Chicago Police News Affairs.

    During the second incident on Sept. 10, someone reportedly wrote down the license plates of the van Himelstein was driving in and gave police a physical description.

    Himelstein is expected to appear in bond court Sunday.
     



    Photo Credit: Chicago Police News Affairs

    Eugene Himelstein, 51, of the 4700 block of North Racine Avenue in the city’s Sheridan Park neighborhood, is charged with two counts of felony public indecency for the September incidents, police said.Eugene Himelstein, 51, of the 4700 block of North Racine Avenue in the city’s Sheridan Park neighborhood, is charged with two counts of felony public indecency for the September incidents, police said.

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    A San Diego woman has made headlines -- and a huge difference in another woman's life -- after donating her kidney to a complete stranger thousands of miles away.

    Valerie Maupin, 24, recently traveled to Florida to donate her kidney to Christine Curti, a 50-year-old woman from Holiday, Fla., in need of a transplant.

    Maupin – a nursing student who works as a barber at Floyd’s 99 Barbershop in San Diego – found Curti through a Facebook group called Find a Kidney Central earlier this year. After much email, phone and text correspondence, plus a few medical tests, the two women found they were a match.

    Maupin told NBC 7 San Diego Curti’s story stood out, and she felt compelled to help.

    “Christine is also in the medical field; she’s a nurse. I thought, if I could have the opportunity to help someone who also helps others then I’d be helping not just one person, but a lot of people,” said Maupin.

    Maupin flew to Florida a couple of weeks ago. On Nov. 13, she donated one of her kidneys to Curti as planned.

    Curti said Maupin’s selfless gesture saved her life, and she couldn’t be more grateful.

    “I can’t even tell you the amazing feeling it is that someone gave me a second chance at life,” she said.

    Maupin said she was happy to help.

    “Most people ask me first why [I did this]. My kind of initial reaction is, why not?” she said.

    Maupin has documented her journey as an organ donor on the website, My Living Kidney Donation.

    There, she describes the moment she became interested in becoming a donor. Someone close to her best friend needed a kidney and though willing, Maupin wasn’t a match for that woman.

    She writes:

    “I then began to think, ‘If I am willing to do this process for someone I know, why wouldn't I do it for someone I don't know?’ Everyone deserves the equal opportunity to have a normal, healthy life."

    Maupin is still in Florida recovering from the surgery. On Saturday, she told NBC 7 she was on the mend and feeling well.

    She also said Curti was doing well and had been released from the hospital. The pair spent some time visiting on Friday, and Maupin said Curti was in high spirits.

    And, though strangers at one point, Maupin said she and Curti now share an unbreakable, lifelong bond.

    “We’re family now, forever,” she said. “It’s an amazing feeling.”

    Following the transplant surgery, doctors told Maupin she can’t work for about three months. A fund has been established to cover her personal expenses while she’s out of work. To donate to Maupin’s fund, click here.


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  • 11/25/13--05:38: Beer Thieves' Escape Fails

  • Two suspected beer thieves were arrested Saturday night when their unusual getaway attempt failed -- they tried to jump down the balconies of a 10-story hotel Santa Ana, Calif.

    One suspect broke his leg in several places and had to be rescued by firefighters using a hook-and-ladder truck to pluck him off of the hotel rooftop while amused hotel guests looked on.

     "There were a lot officers," said Anthony Bertagna, a spokesman for the Santa Ana Police Department, laughing. "I don't know where they think they were going."

    The drama began at around dinnertime when the suspects twice tried to steal beer from a gas station for a party at the Embassy Suites at 1325 East Dyer Road in Santa Ana, police said.

    After the second theft, the gas station clerk saw the suspects go to the hotel and alerted police.

    When police arrived, the suspects tried to get away by scaling the hotel wall and jumping from balcony to balcony, police said.

    The suspects were identified as Gabriel Anthony Sauceda, 22, and Chad Alexander Walker, 20.

    They were booked into custody on a burglary charge, police said

    Sauceda broke his leg in several places, police said.

    More Southern California Stories: 


    Gabriel Anthony Sauceda, left, and Chad Alexander WalkerGabriel Anthony Sauceda, left, and Chad Alexander Walker

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    Less than two years after a devastating fire, the Norfolk Curling Club finally reopened its doors this Sunday.

    After a lot of stress and determination, for those standing inside the new Norfolk Curling Club, it was a moment of accomplishment and celebration.

    "We're ready to get back on the ice, get curling again," said Norfolk Curling Club President Mary Fanette.

    With fundraisers, volunteers, and hard work, the sheets of ice and 32 new stones were ready for curlers. It's something the area has been missing for two years.

    In December of 2011 two 19-year-olds set the building on fire. For members, it was like losing their second home. Starling Childs' parents helped found the club back in 1956.

    "It was a gut-wrenching feeling. It was hideous," said Childs. "It was really sad to see this smoldered ruin. You realized everything was gone, not even the memorabilia or anything left."

    While the new facility may not quite have the ambiance of the former, it does have a bit more room, and there are pieces connecting it to the past including two fragmented stones recovered from the ashes which are now embedded in the new fireplace.


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    Route 2 eastbound has reopened in Marlborough following the serious crash that killed two people Sunday morning, according to police.

    State police responded to the area of exit 13 on Route 2 eastbound shortly before 5 a.m. Sunday. Police said the accident happened around 4:30 a.m.

    Police said a Volkswagen and an air gas tractor-trailer were involved in the crash. The Volkswagen appears to have rolled over and two people were pinned inside. The victims were identified as 32-year-old Omar Jani and 22-year-old Jack Sambrook. Both are from Ansonia.

    The driver of the tractor-trailer was not injured, according to police.

    "We can't make sense of it," said Marlborough Fire Capt. Mark Merritt. "It was significant damage to the vehicle though. So hopefully they'll have some answeres," he said of investigators.

    The road was closed for hours on Sunday and traffic was rerouted while first responders worked to clear the scene.

    This isn't the first deadly crash on this stretch of the road. Residents say the area is unsafe.

    "It's a really curvy road," said Artie Alo of Marlborough. "A lot of people speed on that road, so it makes it even more dangerous."

    Police are investigating to determine the cause of the crash.



    Photo Credit: NBCConnecticut.com

    Two people have died following a serious crash on Route 2 eastbound in Marlborough on Sunday morning.Two people have died following a serious crash on Route 2 eastbound in Marlborough on Sunday morning.

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    Police arrested a man accused of breaking into a home early Sunday morning by crawling through a bedroom window.

    Vernon police responded to the home at 31 Center Street just before 3a.m., after a woman called 911.

    The victim gave police a description of the man and told them which direction he ran and.

    A officer spotted Sam Luurtsema, 18, near the home and chased him down.

    He was charged with criminal trespassing, burglary, interfering with an officer and disorderly conduct.

    He is held on a $150,000 bond and is scheduled to appear in Rockville Court on November 25.



     



    Photo Credit: Vernon Police

    Sam G. Luurtsema, 18, was identified as the man who broke into the house early Sunday morning, police said.Sam G. Luurtsema, 18, was identified as the man who broke into the house early Sunday morning, police said.

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    The Loudoun County, Va., Department of Animal Services is opening up a felony animal cruelty investigation in connection with the discovery of a large pile of skinned animal carcasses in Lovettsville, Va.

    A preliminary investigation of the bodies determined most were wildlife; fox and raccoon. However, investigators noticed one carcass was atypical and a necropsy report determined it was a dog.

    Because the skinned carcass is a companion animal, the department is now investigating the situation as a felony crime.

    The pile of dead animals was found in Catoctin Creek off Featherbed Lane on Tuesday. Labeled “a state scenic river,” Catoctin Creek near Waterford runs under a single lane bridge on a lightly traveled road that cuts amid the cattle farms and stone-gated mansions.

    Dave Daley, who works on a construction site nearby, discovered the carcasses earlier this week and contacted Animal Services.

    “I was just driving by and I looked over the side of the bridge and I saw a pile of something that looked strange to me, so I stopped and investigated a little bit more and I determined that they were animal bodies,” he said.

     “Well, it's horrifying,” dog owner John Caron said. “Hopefully they can find the perpetrators and jail them. I mean, that's just absolutely horrifying.”

    “I'd like to see somebody prosecuted because somebody’s clearly doing something wrong,” Daley said.

    A Virginia Department of Environmental Quality was at the site on Saturday and was making arrangements for the cleanup and disposal of the remains.

     



    Photo Credit: Julie Carey, NBCWashington.com

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    Firefighters battled an early-morning fire in Norwich.

    Two residents of an apartment at 158 Sachem Street woke up to the smell of smoke.

    Authorities received the first call around 3 a.m. and the flames had spread to the attic.

    When firefighters arrived at the scene, they could see flames crawling up the back of the building and smoke coming from the roof.

    Luckily no one was hurt in the fire and everyone got out of the building OK.

    The fire broke out on a frigid morning and firefighters said the cold temperatures made this fire even tougher to fight.

    “This type of temperature is punishing on the equipment, as well as the people. We just have to bundle up even more. And what we’re wearing is cumbersome already, so that’s tough to move around. The masks freeze up from the outside in and the radio freezes up as soon as it gets wet,” Norwich Fire Chief Kenneth Scandariato, said.

    Firefighters were at the scene for more than two hours this morning.

    The cause of the fire is under investigation and the building inspector will also check the building later today.

     



    Photo Credit: NBCConnecticut.com

    Firefighters battled a blaze in Norwich this morning.Firefighters battled a blaze in Norwich this morning.

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    West Haven police have arrested a 30-year-old local woman accused of punching and smashing a car window, hitting a 13-year-old who tried to intervene in a dispute and biting the paramedic who was trying to help her.

    Police responded to 254 Main Street around 11 p.m. on Sunday for an assault complaint and said Jessica Rosario, of the same address, had just smashed the window of a vehicle. 

    Investigators also learned that Rosario had struck a 13-year-old who had tried to intervene in the dispute that Rosario was having with a male. 

    As paramedics treated Rosario for a cut she sustained while punching the window, she bit a medical provider on the arm, police said.

    Rosario was transported to the hospital for treatment and she was then held at the West Haven Police Department.

    She was charged with breach of peace in the second degree, criminal mischief in the third degree, reckless endangerment in the second degree, interfering with an officer/resisting arrest, assault on a public safety/emergency medical personnel and risk of injury to a child.

    Bond was set at $25,000.

    She is due in court in Milford today.
     



    Photo Credit: West Haven Police

    Police said Jessica Rosario hit a 13-year-old and bit a paramedic.Police said Jessica Rosario hit a 13-year-old and bit a paramedic.

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    An El Cajon woman who went missing for four days, said she drove to Mexico by accident.

    Anne Terhune, 61, disappeared Tuesday night, leaving many people in San Diego worried.

    In an interview Sunday, Terhune told NBC 7 that she had intended to go to the library, only 15 minutes from her house. But instead, she got lost and accidentally crossed the border into Mexico.

    “Suddenly, I was with all these cars, and we were driving in a line. It started raining, and I couldn’t really see very well as far as what was going on, and I went into Mexico,” Terhune explained.

    “Everyone is like, ‘well, there’s big signs that say, you know, Mexico.' Sorry, I didn’t see them,” she said.

    Terhune said she didn’t have any money or a cell phone with her.

    “I thought, oh no, I’m going to have to turn around.”

    According to Terhune, her gold Mercury Marquis ran out of gas as she tried to make her way back to the border. She said she walked to the nearest gas station, but when she came back, her car was gone.

    “So I walked back to the Revolución because I wasn’t far from the end anyway,” she said. “It was really cold already, and these guys were cooking enchiladas and all this stuff on a charcoal fire inside this little building. I went in and sat down and ate some. It was so warm and nice in there. I fell asleep in the seat.”

    That’s where Terhune slept the first night she was lost. Terhune said she doesn’t remember many details from those four days. She said she does remember trying to get a hotel room, but didn’t have any cash. She said she also tried calling home many times, but couldn’t get through.

    Four days after she went missing, Terhune was found in Mexico and driven home by an El Cajon police officer.

    “My son and daughter were here, and everybody was just so emotional and keyed up,” Terhune said. “I thought it would be, ‘hey, happy day, I’m home!’ And everyone was like, ‘where were you?’”

    Terhune told NBC 7 she doesn’t have any medical conditions of which she is aware.

    She and her husband Brian Moon said they are thankful to U.S. and Mexican law enforcement for bringing her home.

    Terhune’s family reported her missing to police Tuesday night. Moon called NBC 7 Saturday to say his wife was home safe. According to El Cajon police, U.S. Customs and Border Protection officials at the San Ysidro checkpoint notified police that they had located Terhune around 1 a.m. Saturday.


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    A Toyota SUV and school bus collided at South Whitney Street and Capitol Avenue in Hartford just after 8 a.m on Monday.

    A few children were on the bus when the crash happened. No serious injuries are reported, but students were taken to Hartford Hospital to be evaluated.

    Witnesses said the SUV hit the bus, then a sign.

    Part of South Whitney Street was closed, but the scene is now clear.


    View Larger Map



    Photo Credit: NBCConnecticut.com

    A school bus and car collided in Hartford.A school bus and car collided in Hartford.

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  • 11/25/13--20:04: Judge Claims Excessive Force

  • A prominent Los Angeles Superior Court Judge claims UCLA police used excessive force Saturday morning when he was pushed against a patrol car, handcuffed and told he was under arrest for what ultimately amounted to a seatbelt violation citation, according to the written complaint he filed with the department.

    David S. Cunningham III said he was leaving the parking lot of the Westwood LA Fitness, and after driving a block, had just buckled his seatbelt when a UCLA patrol car pulled him over, his attorney Carl Douglas told NBC News Investigates.

    Two officers exited the vehicle when Cunningham stopped on Gayley Avenue, and asked for his license, Douglas said. After Cunningham provided the officer with his wallet and had it returned, he then was asked for proof of insurance and registration.

    Cunningham claims as he was reaching for the documents in his glove compartment an officer began yelling at him “not to move,” according to his letter to the police department.

    Douglas said when a bottle of prescription pills for high blood pressure rolled out of the compartment, one of the officers asked Cunningham if he was running drugs.

    In the written complaint Cunningham filed with UCLA police, he stated that he became "irritated" and told the officer he needed to look for the paperwork. As he got out of his Mercedes to check the trunk for the documents, he was thrown against the car and handcuffed so tightly it left marks on his wrists, Douglas said.

    Douglas acknowledged that Cunningham was told to stay in his car, but said the use of force was unnecessary.

    “For what,” Douglas said. “For a seatbelt.”

    About 10 minutes later a police sergeant arrived and Cunningham was released.

    “This says to me that this African American (Sgt.) understood the reality of what was going on,” Douglas said.

    The university’s police department issued a response Sunday night confirming Cunningham was stopped and temporarily handcuffed before being released with a citation for failing to wear a seatbelt. It also acknowledged receipt of Cunningham's complaint.

    “Due to the pending investigation, additional information is not available at this time,” the statement said.

    Cunningham was the former president of the Los Angeles Police Commission, the civilian board that oversees the LAPD, and was a strong proponent of community policing and outspoken in cases of excessive force. He was appointed to the Los Angeles County bench in 2009 by then-Gov. Arnold Schwarzenegger.

    NBC News' Andrew Blankstein contributed to this report.

    More Southern California Stories:

     


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    Interstate 84 Westbound is congested in Waterbury because of a crash in the area of exit 25.

    The left lane is open.

    No additional information is available.
     



    Photo Credit: Connecticut Department of Transportation

    There is the a crash on Interstate 84 West in Waterbury.There is the a crash on Interstate 84 West in Waterbury.

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    Southern California resident Kendal Pumphrey isn’t home much anymore, but when she is, the teenage Olympic hopeful can be found on the beach doing strange exercises.

    Pumphrey, a 19-year-old athlete from San Clemente, Calif., is used to “sticking out” in her hometown. Her beach training routine is almost as foreign to the Southern California surf culture as her sport of choice – speed skating.

    As of November 2013, Pumphrey is one of the youngest skaters on the U.S. team.

    She has always been ahead of her time on the ice.

    She started figure skating at age three and turned to speed skating at age 6.

    “I don’t ever remember not skating…ever,” Pumphrey told NBC 7 San Diego.

    While most kids are told not to play with sharp objects, she was getting 16-inch blades strapped to her feet as a first-grader.

    Despite Pumphrey’s years of experience on the ice, her mom still gets nervous.

    “I like the way her face is right now. I really don’t want to have it rearranged with cuts and things. If it was up to me, I’d put her in bubble wrap,” said Annette Pumphrey, a former figure skater.

    Pumphrey’s family keeps her trophies in several large baskets behind the family room couch. The wall behind it is decorated with more medals.

    Pumphrey is clearly good at what she does, and she loves it too.

    “Every single time I get to the start line I’m shaking with nervousness and excitement, and you’re racing and you have people’s blades right in your face, it’s a huge adrenaline rush,” she explained.

    And, while the young athlete is certainly gifted, it doesn’t come easy.

    Pumphrey wakes up at 4:30 a.m. every day for practice. Two years ago she made the tough decision to leave high school behind and get her degree online.

    “I was traveling so much it was basically impossible to keep up with class work,” Pumphrey said.

    Her biggest sacrifice came last year when she packed her bags and left her family to train fulltime with the U.S. team in Salt Lake City, Utah.

    Pumphrey has her sights set on the Winter Olympics in Sochi, and also the 2018 Olympics in South Korea.

     


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    Motorists hitting the road ahead of Thanksgiving will enjoy clear conditions today, though forecasts for nasty weather could complicate travel plans later this evening and through the rest of the week.

    Roads should remain dry and temperatures will be in the lower 40s Tuesday.

    But after 9 p.m. on Tuesday evening, a chilly rain should break out across the state and increase in intensity throughout the night. Very heavy rain will fall through 9 a.m. on Wednesday, with more periods of light to moderate rain continuing through 2 p.m.  In all, 2 to 3 inches of rain are possible.

    All of that rain will likely make for tough travel on Wednesday morning. Later on Wednesday, the conditions will be blustery with gusty winds. But drier air is moving in, so the roads will dry out nicely.

    The storm is expected to cause only some poor drainage flooding because it has been a dry season so far.

    Conditions are expected to be clear for motorists driving on Thursday.
     



    Photo Credit: NBCConnecticut.com

    Rain will affect the Wednesday commute for Thanksgiving.Rain will affect the Wednesday commute for Thanksgiving.

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    A woman likely would have jumped to her death after Sunday night’s Oakland Raiders game, had it not been for a former Marine from Stockton who caught her from the third deck.

    That’s the conclusion of Alameda County Sheriff’s Sgt. J.D. Nelson, who told NBC Bay Area that he credits the 61-year-old man, Donnie Navidad – a die-hard Raiders fan – for urging the woman not to jump and breaking her fall from 50 feet above.

    "He put his arms out and tried to catch her, he didn't even think about it. He didn't want her to fall," Nelson said. "There's no question, no question," that he saved her life.

    The woman was on the third deck of the o.Co Coliseum at about 4:30 p.m., just after the Tennessee Titans beat the Oakland Raiders 23-19.  She was in section 301, an area that is closed off to the public, Nelson said.

    People below, including Navidad, urged her not to jump, Nelson said. But she did anyway.

    MORE: Instead of Big Win, Raiders Get Another Learning Experience

    Navidad caught her and was knocked over by the catch, injuring himself. He told NBC Bay Area's Jodi Hernandez his military training must have kicked in.

    "Had I not done anything, that would have been etched in my mind until I died," said Navidad, who came away with some bruises. "I happened just to be there."

    The woman was taken to Highland Hospital and was “in pretty bad shape,” Nelson said. As of Monday morning, she was in critical condition.

    Hall of Fame Raider Willie Brown and other players and team staffers visited Navidad Monday to say thank you. They gave him Raiders memorabilia and Sunday’s game ball.

    There have been other falls, some fatal, from Bay Area stadiums in the recent past.

    In September, Kevin Hayes, a 32-year-old man fell to his death after he had been drinking from a pedestrian overpass outside Candlestick Park where the 49ers play. And in December 2012, a teenager was seriously injured when he fell from the third level at o.Co Coliseum, where the Oakland Raiders were hosting the Denver Broncos.



    Photo Credit: Jodi Hernandez

    Donnie Navidad, 61, saved a woman from jumping to her death after Sunday's Oakland Raiders game.Donnie Navidad, 61, saved a woman from jumping to her death after Sunday's Oakland Raiders game.

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    Police are looking for the driver who was caught on video running down a group of men during a fight outside an upper Manhattan nightclub before speeding off early Sunday. 

    In a video submitted to NBC 4 New York, three men can be seen trying to pull the driver from the car's open door outside the club on West 202nd Street.

    After a few seconds, the driver speeds in reverse, flinging the men into the sidewalk and slamming the car door into a raised concrete tree box. Afterward, the driver zooms off down West 202nd Street with the car door still open.

    After the car leaves, people are seen tending to one of the men on the ground.

    One of the men was taken to the hospital and is in stable condition, the NYPD says.

    Police also said they have the driver's New York license plate number, but wouldn't elaborate further on the altercation.


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    Editors at Consumer Reports have played Santa with their own Naughty & Nice list examining company policies.

    Companies including Amazon.com, Best Buy and United Airlines made the naughty list over restrictive policies. Citibank, Hampton Inn & Suites and Southwest Airlines were among those that made the nice list for their more liberal policies.

    Consumer Reports staff members and Facebook fans contributed to the list. Company policies or practices were either verified by contacting the company directly or by examining their policies on their websites, according to the report.

    The list doesn't purport to be a definitive guide to the most customer friendly or unfriendly companies.

    "When we praise or criticize a company, it's in regard to a specific policy. It doesn't mean that we give either a thumbs-up or thumbs-down on everything else that company does," Consumer Reports senior editor Tod Marks told CNBC. "We've had instances where a company has done very well one year and gone on the negative list the next year, and vice versa, so it's about the particular policy—not the company."

    Naughty companies include:

    Amazon.com: The world's 11th largest retailer recently raised the minimum purchase price for free Super Saver shipping on eligible items by $10, to $35.

    Best Buy: Please sir, may I have some more? Even if you have a receipt, the electronics chain now requires customers to show a photo ID to make a return.

    Kmart: The days of employees getting holidays like Thanksgiving off to spend time with their family and friends are no more at Kmart. Welcome to "Black Thursday" and another marathon work day for retailers. The 1,200 store chain recently boasted about being open for 41 hours straight starting at 6 a.m. Thanksgiving Day through 11 p.m. Friday.

    United Airlines: Have kids flying? Forget any opportunity to preboard on United. The policy change this summer does not allow families with small children to preboard a flight. They must board whenever their group number is called.

    Nice companies include:

    Citibank: No late fees means no late fees at Citibank. Citibank never assess late fees for missing a payment. Late fees for missed credit card payments usually range from $15 to $35 dollars. However, skipping on your bill can still lower your credit score and repeated tardiness may compel the bank to close your account.

    Hampton Inn & Suites: The hotel chain isn't kidding when they offer customer satisfaction guaranteed. "If you're not satisfied, we don't expect you to pay," the company pledge states.

    Sony: Forget those annoying calls to automated customer service. The entertainment giant lets customers turn to social media (Google, Twitter, LinkedIn) as a communication tool to address any problems or concerns with a product.

    Southwest Airlines: The painstaking "change fee" every traveler frets when having to change their flight. Most airliners allow you to change your flight without a change fee within 24 hours of booking your flight. At Southwest there are no time restrictions. Customers are only on the hook for the difference in fares. Southwest is also one of only two major U.S. airlines that allow customers to check their first two bags for free, according to the Southwest company website.

    For the full list, click here.



    Photo Credit: AP

    Consumer Reports releases annual Consumer Reports releases annual "Naughty & Nice" company list.

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